The impact of managing business partners supported by web-based technologies on inter-organisational relationships : an empirical study from partners' perspective within the ICT industry - Zulkarnain Haji Kedah (London : City University, 2007)
Thesis (Ph.D.) - City University, 2007
[References : p. 259-289]
Keywords: City University -- Dissertations; Relationship marketing; Dissertations, Academic -- United Kingdom