Client's charter :  a study on the implementation of the client's charter in the Ministry of Health Malaysia / 
[edited by] Haniza Mohd. Anuar ... [et al.] 
 - Kuala Lumpur:  Institute for Health Systems Research,  2006 
 - iv, 25 pages. :  illustration. ;  25 cm. 
<br/><br/><label>ISBN: </label>9834163991  Hadiah 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Malaysia Kementerian Kesihatan --Customer services
<br/><br/><label>Subjects--Topical Terms: </label><br/>Civil service ethics--Malaysia.<br/>Ethics.<br/>Customer services--Malaysia--Case studies.<br/>Public health administration--Malaysia--Case studies.