Mason-Draffen, Carrie, 1951-

151 quick ideas to deal with difficult people / One hundred fifty one quick ideas to deal with difficult people One hundred and fifty one quick ideas to deal with difficult people Carrie Mason-Draffen - Franklin Lakes, NJ : Career Press, 2007 - 187 p. ; 21 cm.

1564149382 RM44.68


Problem employees
Conflict management
Personnel management