Mason-Draffen, Carrie,  1951- <br/><br/>
151 quick ideas to deal with difficult people / 
 One hundred fifty one quick ideas to deal with difficult people  One hundred and fifty one quick ideas to deal with difficult people 
Carrie Mason-Draffen 
 - Franklin Lakes, NJ :  Career Press,  2007 
 - 187 p. ;  21 cm. 
<br/><br/><label>ISBN: </label>1564149382  RM44.68 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Problem employees<br/>Conflict management<br/>Personnel management