Zeitz, Paul, 1958- The art and craft of problem solving / Paul Zeitz - 2nd ed. - Hoboken, NJ : John Wiley, 2007 - xviii, 366 p. : ill. ; 24 cm. Includes bibliographical references (p. 356-359) and index ISBN: 0471789011 RM170.84 Subjects--Topical Terms: Problem solving