Pengurusan konflik di sekolah menengah : satu kajian kes - Jamali Basri (Bangi : Fakulti Pendidikan, Universiti Kebangsaan Malaysia, 2001)
Tesis (Ph. D) - Universiti Kebangsaan Malaysia, 2001
Rujukan : p. [233] - 239
Keywords: Universiti Kebangsaan Malaysia -- Dissertations; Dissertations, Academic -- Malaysia; School management and organization -- Malaysia -- Malaysia -- Case studies -- Case studies; Conflict management -- Education -- Case studies