TY  - BOOK
ED  - Perbadanan Produktiviti Negara
TI  - Malaysia TQM casebook
T2  - Malaysia TQM casebook series
SN  - 9839929321
PY  - 1995///-
CY  - Petaling Jaya
PB  - National Productivity Corporation
KW  - Total quality management
KW  - Malaysia
KW  - Case studies
N1  - PTSL : 1995(bil.1); 1997(bil.2); 1998(bil.3); 2001(bil.4); 2006(bil.7)
UR  - http://www.npc.org.my
ER  -