Toelle, Sulistyawati <br/><br/>
The linkages among service quality attributes, customer value, customer satisfaction, and customer loyalty in Indonesian retail banking settings / 
by Sulistyawati Toelle 
 - Florida :  Nova Southeastern University,  2006 
 - ix, 163 p. :  ill. ;  21 cm. 
<br/><br/>Thesis (Ph.D.) - Nova Southeastern University, 2006 
<br/><br/><label>ISBN: </label> RM259.74 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Nova Southeastern University--Dissertations
<br/><br/><label>Subjects--Topical Terms: </label><br/>Dissertations, Academic--Florida<br/>Consumer satisfaction--Indonesia<br/>Customer loyalty--Indonesia<br/>Value<br/>Banks and banking--Indonesia