TY - BOOK AU - Hoyle,David AU - Hoyle,David TI - ISO 9000 quality systems handbook SN - 0750667850 (hbk.) PY - 2006/// CY - Oxford, [U.K.] PB - Butterworth-Heinemann KW - Quality control KW - Total quality management KW - Standards N1 - As instructed via order slip dated 29.3.07 (100613-order number) UR - http://www.loc.gov/catdir/toc/fy0611/2006277895.html UR - http://www.loc.gov/catdir/enhancements/fy0661/2006277895-d.html ER -