The big book of six sigma training games : creative ways to teach basic DMAIC principles and quality improvement tools /
Chris Chen, Hadley Roth.
- New York : McGraw-Hill, 2005.
- vi, 250 p. : ill. ; 24 cm.
First copy (n. 1) of this title is shelved at Koleksi Tanda Merah as requested by Puan Baizura.
Includes index.
0071443851 (pbk.) RM77.92
Six Sigma (Quality control standard). Employees--Training of.