Chen, Chris W.

The big book of six sigma training games : creative ways to teach basic DMAIC principles and quality improvement tools / Chris Chen, Hadley Roth. - New York : McGraw-Hill, 2005. - vi, 250 p. : ill. ; 24 cm.

First copy (n. 1) of this title is shelved at Koleksi Tanda Merah as requested by Puan Baizura.

Includes index.

0071443851 (pbk.) RM77.92


Six Sigma (Quality control standard).
Employees--Training of.