Damelio, Robert <br/><br/>
An action guide to making quality happen / 
Robert Damelio, William Englehaupt 
 - New York :  Quality Resources,  1995 
 - 168 p. :  ill. ;  25 cm. 
<br/><br/> Inclides bibliographical references and index 
<br/><br/><label>ISBN: </label>0527762911  RM65.34 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--Handbooks, manuals, etc.<br/>Quality assurance--Management--Handbooks, manuals, etc.