TY  - BOOK
AU  - Hayler,Rowland
AU  - Nichols,Michael
TI  - What is six sigma process management?
SN  - 0071453415 (pbk.)
PY  - 2005///
CY  - New York
PB  - McGraw-Hill
KW  - Six Sigma (Quality control standard)
KW  - Production management
KW  - Quality control
N1  - Includes bibliographical references
UR  - http://www.loc.gov/catdir/enhancements/fy0634/2006530105-b.html
UR  - http://www.loc.gov/catdir/enhancements/fy0634/2006530105-d.html
ER  -