How libraries and librarians help : a guide to identifying user-centered outcomes - Durrance, Joan C.; Fisher, Karen E., 1966-; Hinton, Marian Bouch (Chicago : American Library Association, 2005)
The urgent need to tell the library story more effectively -- Outcomes : an approach that shows the value of libraries -- The'How Libraries and Librarians Help' outcome model : applying contextual approaches to outcome evaluation -- Step one, getting started : preparing to conduct an outcomes study -- Step two, collecting data for outcomes : approaches and tools -- Step three, analyzing outcomes data -- Step four, maximizing the results of your outcomes study -- Predicting outcomes : outcome measures as a planning tool / Rhea Joyce Rubin -- Ripples of impact : Washtenaw Literacy Program outcomes / Maria Serapiglia and Sarah Wooden -- Empowering youth : outcomes of public libraries' youth technology -- Strengthening community : outcomes of community information services -- Putting the pieces together : an outcome study of the Ypsilanti District Library's Senior Deposit Collection Program / Dana Walker and Jeanie Fisher
Pesanan sementara INTRABAKTI / Pn Baizura
Keywords: Public services (Libraries) -- Evaluation; Public services (Libraries) -- United States -- Evaluation; Public libraries -- United States -- Evaluation -- Case studies; Libraries and community -- United States