TY - BOOK AU - Rubin,Rhea Joyce ED - Public Library Association TI - Demonstrating results: using outcome measurement in your library SN - 0838935605 (pbk.) PY - 2006/// CY - Chicago PB - American Library Association KW - Library planning KW - United States KW - Public libraries KW - Planning N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/toc/ecip0518/2005024218.html ER -