Cloke, Ken,  1941- <br/><br/>
Resolving conflicts at work :  eight strategies for everyone on the job / 
Kenneth Cloke, Joan Goldsmith ; foreword by Warren Bennis. 
 - Rev ed. 
 - San Francisco, CA. :  Jossey-Bass,  2005. 
 - xxxix, 340 p. ;  23 cm. 
<br/><br/> Includes index.  First edition has subtitle : A complete guide for everyone on the job. 
<br/><br/><label>ISBN: </label>0787980242 (pbk.)  RM51.34 9780787980245 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management.<br/>Interpersonal relations.<br/>Personnel management--Psychological aspects.<br/>Psychology, Industrial.