TY  - BOOK
AU  - Aikens,C.Harold
TI  - Quality: a corporate force : managing for excellence 
SN  - 0131197576 (hbk.)
PY  - 2006///
CY  - Upper Saddle River, N. J.
PB  - Pearson/Prentice Hall
KW  - Total quality management
KW  - Quality control
KW  - Quality assurance
KW  - Six Sigma (Quality control standard)
N1  - Includes bibliographical references and indexes
UR  - http://www.loc.gov/catdir/toc/ecip0512/2005013503.html
ER  -