Quality : a corporate force : managing for excellence /
C. Harold Aikens
- Upper Saddle River, N. J. : Pearson/Prentice Hall, 2006
- xx, 428 p. : ill. ; 24 cm.
Includes bibliographical references and indexes
0131197576 (hbk.) RM349.47
Total quality management Quality control Quality assurance Six Sigma (Quality control standard)