Aikens, C. Harold

Quality : a corporate force : managing for excellence / C. Harold Aikens - Upper Saddle River, N. J. : Pearson/Prentice Hall, 2006 - xx, 428 p. : ill. ; 24 cm.

Includes bibliographical references and indexes

0131197576 (hbk.) RM349.47


Total quality management
Quality control
Quality assurance
Six Sigma (Quality control standard)