Strentz, Thomas
Psychological aspects of crisis negotiation /
Thomas Strentz
- Boca Raton, FL. : CRC/Taylor & Francis, 2006
- xiii, 272 p. : ill. ; 24 cm.
0849339979 (hbk.) RM232.83
9780849339974 (hbk.)
Negotiating--Psychology
Crisis Intervention--methods
Persuasive communication
Hostage negotiations--Psychological aspects
WM401 / .S915p 2006 9 WM401 / .S915p 2006 9HUKM