TY  - BOOK
AU  - Keats,Daphne M.
TI  - Interviewing: a practical guide for students and professionals 
SN  - 8176492442
PY  - 2002///
CY  - New Delhi
PB  - Viva Books
KW  - Interviewing
N1  - References (p. 155-158)
ER  -