Cerasale, Mark Vincent,  1969- <br/><br/>
Business solutions on demand :  transform the business to deliver real customer value / 
Mark Cerasale, Merlin Stone 
 - 1st ed. 
 - London :  Kogan Page,  2004 
 - xviii, 278 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0749441720  RM181.50 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business planning<br/>Strategic planning