TY  - BOOK
AU  - Bosch,Gerhard
AU  - Lehndorff,Steffen
TI  - Working in the service sector: a tale from different worlds 
SN  - 0415283221 (hb)
PY  - 2005///
CY  - New York, NY
PB  - Routledge
KW  - Service industries workers
KW  - Europe
KW  - Service industries
KW  - Case studies
N1  - Includes bibliographical references
UR  - http://www.loc.gov/catdir/toc/ecip055/2004030611.html.
ER  -