TY  - BOOK
AU  - Wilkinson,Michael
TI  - The secrets of facilitation: the S.M.A.R.T. guide to getting results with groups 
SN  - 0787975788 (alk. paper)
PY  - 2004///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Group facilitation
KW  - Handbooks, manuals, etc
KW  - Business meetings
N1  - Includes bibliographical references (p. 290)
UR  - http://www.loc.gov/catdir/toc/ecip0419/2004014813.html
UR  - http://www.loc.gov/catdir/description/wiley042/2004014813.html
ER  -