Wilkinson, Michael,  1957- <br/><br/>
The secrets of facilitation :  the S.M.A.R.T. guide to getting results with groups / 
Michael Wilkinson 
 - 1st ed. 
 - San Francisco :  Jossey-Bass,  2004 
 - xviii, 300 p. :  ill. ;  25 cm. 
 - The Jossey-Bass business & management series .
<br/><br/>Includes bibliographical references (p. 290). 
<br/><br/><label>ISBN: </label>0787975788 (alk. paper)  RM118.85 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Group facilitation--Handbooks, manuals, etc<br/>Business meetings--Handbooks, manuals, etc