Hardjosoedarmo, Soewarso Bacaan terpilih tentang total quality management / Total quality management Soewarso Hardjosoedarmo - Edisi ke 2 - Yogjakarta : Penerbit ANDI, 1999 - viii, 220 p. : ill. ; 23 cm. Edisi pertama 1996 Daftar pustaka : p. 219-220 ISBN: 9795337831 Hadiah Subjects--Topical Terms: Total quality management