TY - BOOK AU - Gaspersz,Vincent TI - ISO 9001 : 2000 and continual quality improvement SN - 9796865157 PY - 2001/// CY - Jakarta PB - Gramedia Pustaka Utama KW - ISO 9000 Series Standards KW - Quality assurance KW - Standards KW - Quality control KW - ISO 9001 Standard N1 - 'ISO 9001:2000, interpretation, documentation, improvement, self internal audit' -- kulit buku ER -