Wachob, Phyllis <br/><br/>
Persuasive writing and speaking :  communication fundamentals for business / 
Phyllis Wachob 
 - Singapore :  Thomson Learning,  2005 
 - vii , 111 p. :  ill. ;  24 cm. 
<br/><br/>Bibliography : p. 111 
<br/><br/><label>ISBN: </label>981254528X  RM46.25 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence