Beating the system : using creativity to outsmart bureaucracies /
Russell L. Ackoff, Sheldon Rovin
- 1st ed.
- San Francisco, CA : Berrett-Koehler, 2005
- xi, 175 p. : ill. ; 22 cm.
Includes bibliographical references (p. 161) and index
1576753301 RM56.66
Bureaucracy Organizational behavior Problem solving Self-help techniques