Ackoff, Russell Lincoln,  1919- <br/><br/>
Beating the system :  using creativity to outsmart bureaucracies / 
Russell L. Ackoff, Sheldon Rovin 
 - 1st ed. 
 - San Francisco, CA :  Berrett-Koehler,  2005 
 - xi, 175 p. :  ill. ;  22 cm. 
<br/><br/>Includes bibliographical references (p. 161) and index 
<br/><br/><label>ISBN: </label>1576753301  RM56.66 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Bureaucracy<br/>Organizational behavior<br/>Problem solving<br/>Self-help techniques