Klein, Janice Anne <br/><br/>
True change :  how outsiders on the inside get things done in organizations / 
Janice A. Klein 
 - 1st ed. 
 - San Francisco :  Jossey-Bass,  2004 
 - xiv, 207 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 197-202) and index 
<br/><br/><label>ISBN: </label>0787974730 (alk. paper)  RM96.28 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational change<br/>Organizational effectiveness<br/>Corporate culture<br/>Employee motivation