Make the phone work for you  [videorecording] / 
produced by Communication Briefing ; written by Jack Gillespie and Ed Moore 
 - Blackwood, N.J. :  Communication Briefing,  1991 
 - 1 videocassette (VHS) (15 min.) :  sd., col. ;  1/2 in. 
<br/><br/> Copy available in DVD format 
<br/><br/>Presenter: Ed Moore and Patricia Walker 
<br/><br/> This video provides telephone tactics you can use to end phone frustations so you can get more done, srve your customer better and sell more products and services. You'll get practical ideas you can use right away to make the phone work for you. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone etiquette<br/>Communications