TY - BOOK AU - Goetsch,David L. AU - Richburg,James R. TI - Effective change management: ten steps for technical professionals SN - 0130485233 PY - 2005/// CY - Upper Saddle River, N.J. PB - Pearson/Prentice Hall KW - Organizational change N1 - Includes bibliographical references and index; Understand change and your role in it -- Objectives overview of change -- Organizational change defined -- Sources of organizational change -- Challenges to successful change -- Incremental versus momentous change : role of competition in driving change -- The globalization of competition -- Competition and the ever-shrinking business cycle -- Effective change management -- Why so many change initiatives fail -- Organizational change and the value chain -- CEO's role in organizational change -- What the CEO's role in organizational change is not top management's role in organizational change -- Middle management's role in organizational change -- Role of influential employees in organizational change UR - http://www.loc.gov/catdir/toc/ecip0417/2004009068.html ER -