TY  - BOOK
AU  - Kozak,M.
TI  - Destination benchmarking: concepts, practices, and operations 
SN  - 0851997457 (alk. paper)
AV  - G155.A1 K68 2004
U1  - 910/.68/4 21
PY  - 2004///
CY  - Cambridge, MA
PB  - CABI Pub.
KW  - Tourism
KW  - Management
KW  - Benchmarking (Management)
N1  - Includes bibliographical references (p. 196-209)
UR  - http://www.loc.gov/catdir/toc/ecip044/2003011297.html
ER  -