Kozak, M.  1968- <br/><br/>
Destination benchmarking :  concepts, practices, and operations / 
M. Kozak. 
 - Cambridge, MA :  CABI Pub.,  c2004. 
 - xvii, 216 p. :  24 cm. 
<br/><br/>Includes bibliographical references (p. 196-209). 
<br/><br/><label>ISBN: </label>0851997457 (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Tourism--Management.<br/>Benchmarking (Management)
<br/><br/><label>LC Class. No.: </label>G155.A1  / K68 2004 
<br/><br/><label>Dewey Class. No.: </label>910/.68/4