TY  - BOOK
AU  - Williams,Christine
AU  - Buswell,John
TI  - Service quality in leisure and tourism
SN  - 0851995411 (alk. paper)
AV  - G155.A1 W488 2003
U1  - 910/.68/4 21
PY  - 2003///
CY  - Wallingford, Oxon, UK, Cambridge, MA,
PB  - CABI Pub.
KW  - Tourism
KW  - Leisure industry
KW  - Quality assurance
N1  - Includes bibliographical references (p. 209-222) and index
ER  -