Williams, Christine,  1951- <br/><br/>
Service quality in leisure and tourism / 
Christine Williams and John Buswell. 
 - Wallingford, Oxon, UK;  Cambridge, MA, :  CABI Pub.,  c2003. 
 - ix, 230 p. :  ill. ;  25 cm. 
<br/><br/> Includes bibliographical references (p. 209-222) and index. 
<br/><br/><label>ISBN: </label>0851995411 (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Tourism.<br/>Leisure industry.<br/>Quality assurance.
<br/><br/><label>LC Class. No.: </label>G155.A1  / W488 2003 
<br/><br/><label>Dewey Class. No.: </label>910/.68/4