Arnold, Mary,  1950- <br/><br/>
Effective communication techniques for child care / 
Mary Arnold 
 - Clifton Park, NY :  Thomson/Delmar Learning,  2005 
 - vii, 184 p. :  ill. ;  28 cm. +  1 computer laser optical disc (4 3/4 in.) 
<br/><br/> Includes index  Book is accompanied by 1 computer laser optical disc, entitled'Forms to accompany Effective communication techniques for child care' bearing the same call number and available at Bahagian Koleksi Media 
<br/><br/><label>ISBN: </label>1401856837 (pbk.)  RM67.80 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Day care centers--Administration<br/>Child care services--Administration<br/>Communication in management<br/>Business communication