TY - BOOK AU - Gerson,Sharon J. AU - Gerson,Steven M. TI - Technical writing: process and product SN - 0131196642 (pbk.) PY - 2006/// CY - Upper Saddle River, N. J. PB - Pearson/Prentice Hall KW - English language KW - Technical English KW - Rhetoric KW - Technical writing N1 - Includes bibliographical references (p. 668-675) and index ER -