Hale, Judith A.

Achieving a leadership role for training : how to use the Baldrige criteria and ISO standards to keep training competitive / Judith A. Hale, Odin Westgaard - New York : Quality Resources, 1995 - 176 p. : ill. ; 23 cm.

0527762490

95-006282


Employees--Training of--Quality control
Executives--Training of--Quality control
Total quality management--Study and teaching
International organization for standardization