Lanceley, Frederick J. <br/><br/>
On-scene guide for crisis negotiators / 
Frederick J. Lanceley 
 - 2nd ed. 
 - Boca Raton, Fla. :  CRC Press,  2003 
 - xiv, 274 p. :  ill. ;  25 cm. 
<br/><br/><label>ISBN: </label>0849314410 (alk. paper)  RM218.00 9780849314414 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hostage negotiations<br/>Negotiation<br/>Suicide--Prevention<br/>Crisis intervention (Mental health services)