TY - BOOK AU - Christopher,Connie TI - Empowering your library: a guide to improving service, productivity, & participation SN - 0838908586 (pbk.) PY - 2003/// CY - Chicago PB - American Library Association KW - Library personnel management KW - Employee empowerment KW - Employee motivation N1 - The case for an empowered library -- Empowerment and the learning organization -- What about motivation? -- Excellent communication -- Creating shared vision and trust -- The manager's role -- Interpersonal and team skills -- Emotional intelligence -- Empowered library leadership ER -