Empowering your library : a guide to improving service, productivity, & participation /
Connie Christopher
- Chicago : American Library Association, 2003
- x, 75 p. : ill. ; 28 cm.
The case for an empowered library -- Empowerment and the learning organization -- What about motivation? -- Excellent communication -- Creating shared vision and trust -- The manager's role -- Interpersonal and team skills -- Emotional intelligence -- Empowered library leadership