TY - ADVS AU - Farr,J.Michael AU - Baker,Bill AU - Hall,Dan ED - JIST Works Inc. ED - JIST Publishing Inc. TI - The art of effective communication SN - 1563707284 PY - 2000/// CY - Indianapolis, IN PB - JIST Publishing Inc. KW - Communication KW - Business communication KW - Interpersonal communication KW - Oral communication KW - Written communication N1 - Program content has been based on research and writing by J. Michael Farr; Producer, Bill Baker, Kelli Lawrence; writer, Denise Reiter; production, Dan Hall, Bill Baker N2 - Covers essential communications skills for work, social and personal situations ER -