TY - BOOK AU - Caproni,Paula J. AU - Caproni,Paula J. TI - Management skills for everyday life: the practical coach SN - 0131439685 PY - 2005/// CY - Upper Saddle River, N. J. PB - Pearson/Prentice Hall KW - Management KW - Interpersonal communication N1 - Revised ed. of the author's The practical coach; Includes index ER -