Caproni, Paula J. Management skills for everyday life : the practical coach / Paula J. Caproni - 2nd ed. - Upper Saddle River, N. J. : Pearson/Prentice Hall, 2005 - xix, 459 p. : ill. ; 24 cm. Revised ed. of the author's The practical coach Includes index ISBN: 0131439685 RM348.41 Subjects--Topical Terms: ManagementInterpersonal communication