TY - BOOK AU - Lucas,Rosemary TI - Employment relations in the hospitality and tourism industries SN - 0415297117 (hardback) PY - 2004/// CY - New York PB - Routledge KW - Hospitality industry KW - Personnel management KW - Tourism UR - http://www.loc.gov/catdir/toc/ecip046/2003014694.html ER -