TY - BOOK AU - Templeton,Timothy L. TI - The referral of a lifetime: the networking system that produces bottom-line results-- every day! SN - 1576752402 (hbk.) PY - 2003/// CY - San Francisco PB - Berrett-Koehler Pub. KW - Relationship marketing KW - Business referrals KW - Business networks KW - Customer relations ER -