Quality management handbook / edited by Raymond J. Kimber, Robert W. Grenier, John Jourdan Heldt. - 2nd ed., rev. and expanded. - New York : Marcel Dekker, 1997. - xv, 823 p. : ill. ; 26 cm. - Quality and reliability ; 53 . Includes bibliographies and index. ISBN: 0824793560 (hardcover : alk. paper) RM743.70 LCCN: 97-022485 Subjects--Topical Terms: Quality control--Handbooks, manuals, etc.