TY - BOOK TI - The results-driven manager: face-to-face communications for clarity and impact : a timesaving guide T2 - Results-driven manager SN - 1591393477 PY - 2004/// CY - Boston, Mass. PB - Harvard Business School Press KW - Business communication KW - Oral communication KW - Nonverbal communication KW - Miscommunication KW - Results-driven manager series N1 - Bahan ini ditempatkan di Koleksi Tanda Merah sehingga bulan Jun 2005 - hanya pinjaman pensyarah sahaja ER -