Maier, Ronald,  1968- <br/><br/>
Knowledge management systems :  information and communication technologies for knowledge management / 
Ronald Maier 
 - 2nd ed. 
 - Berlin :  Springer,  2004 
 - xiv, 635 p. :  ill. ;  24 cm. 
<br/><br/> 'With 103 figures and 91 tables' 
<br/><br/>Includes bibliographical references (p. [559]-621) and index 
<br/><br/><label>ISBN: </label>3540205470 (hbk.)  RM706.11 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Database management<br/>Telecommunication