TY  - BOOK
AU  - Theobald,Theo
AU  - Cooper,Cary L.
TI  - Shut up and listen!: the truth about how to communicate at work 
SN  - 0749440244
PY  - 2004///
CY  - London and Sterling, VA
PB  - Kogan Page
KW  - Communication in management
KW  - Communication in organizations
KW  - Business communication
N1  - Includes bibliographical references (p. [182]) and index
ER  -