TY  - BOOK
AU  - Bryson,J.R.
AU  - Daniels,P.W.
AU  - Warf,Barney
TI  - Service worlds: people, organizations and technologies 
SN  - 0415247861 (hbk.)
PY  - 2003///
CY  - London
PB  - Routledge
KW  - Service industries
KW  - Technological innovations
KW  - Employees
KW  - Effect of technological innovations on
N1  - Includes bibliographical references and index; Services worlds -- Changing perspectives on the service economy -- From networks to new forms of regulation -- Service knowledge and the production process -- The rise and role of producer services -- Service work -- Information and communications technology and services : opportunities and impacts -- Consuming services : circuits of knowledge, stages and performances -- Service spaces -- Services and globalisation -- Global services : from trade to Foreign direct investment -- Service worlds revisited
UR  - http://www.loc.gov/catdir/toc/ecip043/2003010609.html
ER  -