Service worlds : people, organizations and technologies - Bryson, J. R., 1963-; Daniels, P. W.; Warf, Barney, 1956- (London : Routledge, 2003)
Services worlds -- Changing perspectives on the service economy -- From networks to new forms of regulation -- Service knowledge and the production process -- The rise and role of producer services -- Service work -- Information and communications technology and services : opportunities and impacts -- Consuming services : circuits of knowledge, stages and performances -- Service spaces -- Services and globalisation -- Global services : from trade to Foreign direct investment -- Service worlds revisited
Includes bibliographical references and index
Keywords: Service industries; Service industries -- Technological innovations; Service industries -- Employees -- Effect of technological innovations on